Installing on a Workstation

Execute the following steps to install At Your Service on a single workstation:

1.  Close all applications that are running. If you are installing a program upgrade then it is recommended that you backup your existing databases before installing the new version (see Saving a Backup Copy of an Access Database, Saving a Backup Copy of a MySQL Database, and Saving a Backup Copy of a Microsoft SQL Server Database).

2.  If you are installing on Windows 95, 98, or ME then ensure that Microsoft Data Access Components (MDAC) 2.6 or higher is installed (see Installing Microsoft Data Access Components (MDAC)).

3.  If you are installing on Windows NT, 2000, XP, or Vista then log in to Windows as an Administrator before installing.

4.  If you are installing from a CD then insert the disc into your drive. If the installation program starts automatically (after a few seconds) then skip to step 6, otherwise proceed to the next step.

or

If you are installing from a file that was downloaded from the Internet then double-click on the downloaded file and the installation program will begin automatically. Skip to step 6.

5.  Select Settings  Control Panel from the Windows Start menu (at the left side of the taskbar). Double-click the Add/Remove Programs icon. Click the Install button to automatically locate the setup program and begin installing.

6.  Follow the directions on the screen and accept all default values when prompted. If the install program needs to update system files then it may prompt you to restart your computer. Leave the disc in the drive until program installation is complete, as it may continue after restarting the computer.

7.  Ensure that all users on the workstation have full network access to the installation folder, including its subfolders.

After the basic program installation you may also wish to install QuickBooks Foundation Classes if you are planning to use QuickBooks integration (see Installing QuickBooks Foundation Classes), Microsoft Internet Explorer (see Installing Microsoft Internet Explorer), and/or Adobe Acrobat Reader (see Installing Adobe Acrobat Reader).

If the installed program was an upgrade from a previous version then the database structure of existing databases may need to be updated (see Updating the Access Database Structure after a Program Upgrade, Updating the MySQL Database Structure after a Program Upgrade, and Updating the Microsoft SQL Server Database Structure after a Program Upgrade.)

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Installing on a Local Area Network