Repeat Repairs by Technicians
This report is a summary of in-house repeat repairs for the same make, model, and serial number for a specified period of time (see Technicians, and Repair Orders/Invoices).
The report includes the total number of repeat repairs. And it may be filtered by make, model, repair technician, warranty plan, business location, and whether to include warranty repairs.
Report Option Fields
|
Field |
Description |
|
Make |
Enter or select the make for which to generate the report or leave blank for all makes. |
|
Model |
Enter or select the model for which to generate the report or leave blank for all models. |
|
Technician |
Enter or select the technician for whom to generate the report or leave blank for all technicians. |
|
Warranty Plan |
Enter or select the warranty plan for which to generate the report or leave blank for all warranty plans. |
|
Bus. Location |
Enter or select the business location for which to generate the report or leave blank for all business locations. This report option is not available in the Repair Lite and Repair Micro editions. |
|
Warranty |
Select whether to include all repair orders (the system default), only repair orders under warranty, or only repair orders not under warranty. |
|
Date Range |
Enter or select the starting date for records to include on the report or leave blank for all records before the ending date. Also enter or select the ending date for records to include on the report or leave blank for all records after the starting date. The date range is based on the received date. |
Only repair orders that were not subcontracted to a third-part repair vendor are included on the report. And repair orders that have no serial number, or the serial number “None”, are not included on the report.
While this report starts with later repair orders and traces back to the original repair orders, see Repairs by Technicians that were Re-Repaired for a report that starts with each original repair order and finds the successive repair orders.
This report is available only for licensed users of version 2.4 and higher, and is not available in the Retail SQL and Retail editions.
Serial Number Notice
References