System Requirements
The requirements outlined below are necessary to run At Your Service – Repair Centre. While the program will run with the minimum configuration, the recommended configuration will provide a more comfortable working environment.
System Requirements for At Your Service – Repair Centre
|
Component |
Minimum |
Recommended |
|
Operating System |
Windows XP | |
|
Processor |
Pentium compatible |
1 GHz Pentium 4 compatible or higher |
|
Memory |
256 MB RAM |
512 MB RAM or more |
|
Disk Space |
200 MB free hard disk space |
300 MB free hard disk space or more |
|
Database |
MDAC
2.6 or higher |
MDAC
2.8 |
|
Input Devices |
Keyboard and mouse |
Keyboard and mouse |
|
Video |
800 x 600 video display |
1024 x 768 video display or higher |
|
Printers |
Inkjet or laser printer |
One or more laser printers |
|
|
Connection to an SMTP mail server or a MAPI mail client (optional) |
Connection to an SMTP mail server or a MAPI mail client (optional) |
|
Fax |
Fax printer driver or Microsoft Fax, Captaris RightFax, Quadrant Software FastFax, or a subscription to an on-line fax service3 (optional) |
Microsoft Fax, Captaris RightFax, or Quadrant Software FastFax (optional) |
|
Text Messaging |
A subscription to an on-line SMS text messaging service4 (optional) |
A subscription to an on-line SMS text messaging service4 (optional) |
|
Web Browser5 |
Microsoft Internet Explorer 5.0 or higher6, Mozilla Firefox 1.0 or higher, or another browser that supports CSS and JavaScript (optional) |
Microsoft Internet Explorer 7.0 or higher6 (optional) |
|
Word Processor |
Microsoft Word 97 (version 8.0) or higher (optional) |
Microsoft Word 97 (version 8.0) or higher (optional) |
|
Spreadsheet |
Microsoft Excel 97 (version 8.0) or higher (optional) |
Microsoft Excel 97 (version 8.0) or higher (optional) |
|
Network |
10 Mbps or higher (optional) |
100 Mbps or higher (optional) |
|
Internet |
Dial-up or dedicated connection (optional) |
High-speed dedicated connection (e.g. DSL or cable modem; optional) |
|
Remote Access |
Citrix Presentation Server, Microsoft Windows Server 2003 Terminal Services or higher, or Windows XP Pro Remote Desktop (optional) |
Citrix Presentation Server, or Microsoft Windows Server 2003 Terminal Services or higher (optional) |
|
Accounting Software |
QuickBooks Pro, Premier, or Enterprise edition for either Canada, the United States, or the United Kingdom version 20027 or higher (optional) |
QuickBooks Pro, Premier, or Enterprise edition for either Canada or the United States version 2007 or higher, or for the United Kingdom version 2006 or higher7 (optional) |
|
Report Customization |
Crystal Reports 9 or higher (optional) |
Crystal Reports 9 or higher (optional) |
1 AYS will still typically work on Windows 95, 98, and NT but they are no longer officially supported. Windows Vista is only supported for licensed users of version 2.6 and higher. AYS has been tested successfully on both 32-bit and 64-bit versions of Windows.
2 SQL Server software is required only for the Repair SQL and Retail SQL editions.
3 See Internet Fax Services for a list of supported on-line fax services.
4 See Internet Messaging Services for a list of supported on-line text messaging services.
5 Also required by your customers to view the repair order entry and repair status web sites (see On-line Repair Order Entry, and Repair Status Web Site).
6 Microsoft Internet Explorer 7 is included on the At Your Service installation CD.
7 Intuit has announced that QuickBooks 2006 and earlier versions are not compatible with Windows Vista and will require an upgrade to QuickBooks 2007 or higher. For further information see Intuit knowledge base article 1001255.
(See also Optimizing Hardware for Speed, and Optimizing a Network for Speed.)
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