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Which versions of At
Your Service are currently supported? |
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We officially support
the last three major versions. Currently we support versions 3.2,
3.3, and 3.4. Support for version 3.0 ended September 22, 2011.
Support for version 3.1 ended August 21, 2012. |
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How can I stay
updated with the latest news from At Your Service Software? |
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Follow us on
twitter
for announcements and updates. |
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Will At Your Service
work on Windows Vista? |
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Yes. At Your Service
versions 2.6 and higher will work on Windows Vista. For more
details, please see our
on-line user guide. |
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Will At Your Service
work on Windows 7? |
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Yes. At Your Service
versions 3.1 and higher will work on Windows 7 and Windows Server
2008. For more details, please see our
on-line user guide. |
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Will At Your Service
work on Windows 8? |
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We in the process of
completing our Windows 8 testing with no significant issues reported
yet. At Your Service
versions 3.4 and higher will work on Windows 8. For more details, please see our
on-line user guide. |
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Will At Your Service
work on 64-bit versions of Windows? |
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Yes. At Your Service
will run on both 32-bit and 64-bit versions of Windows. The only
64-bit compatibility issue is that Microsoft Outlook 2010 64-bit is
not compatible with our 32-bit MAPI mail system. The
workaround is to either use Microsoft Office 2010 32-bit, or use
SMTP for mail. For more details, please see
our
on-line user guide. |
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Will At Your Service
work on non-Windows operating systems? |
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Yes. While we do not
officially support running At Your Service on non-Windows operating
systems, it can be run on Apple, Linux, and other operating systems
with the help of third-party software. For more details, please see
our
on-line user guide. |
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Can At Your Service
be accessed remotely? |
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Yes. At Your
Service is compatible with standard remote access tools such
as Remote Desktop or Citrix Server. For more details,
please see our
on-line user guide. |
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Which versions of
QuickBooks will work with At Your Service? |
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If you purchased the
QuickBooks Integration module, then At Your Service will work with
QuickBooks Pro, Premier, and Enterprise editions for the United
States, Canada, United Kingdom, and Australia, versions 2008 and
higher.
For more details, please
see our
on-line user guide |
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What kind of database
does At Your Service use to store its data? |
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Depending on the edition
of At Your Service purchased, data is stored either in a Microsoft
Access database file, a Microsoft SQL Server database, or a MySQL
database.
For more details, please
see our
on-line user guide |
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Can I customize At
Your Service forms and reports myself? |
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Yes. All forms, reports,
and labels are created using Crystal Reports. If you own a copy of
that software then you can modify the report files yourself. For
more details, please see our
on-line user guide. |
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How do I install the
latest service pack for At Your Service? |
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Please see
our
video tutorial on
installing service packs for At Your Service. |
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How do tax rules work
in At Your Service? |
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Please see
our
video tutorial on working with taxes in At Your Service. |
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