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FREQUENTLY ASKED QUESTIONS |
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How much does the repair status hosting service cost? |
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See the
price list for current
pricing. |
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Can I upload repair status information to my own web site
instead of using your hosting service? |
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Yes. You can purchase a
special license that allows you to upload a repair status
lookup area to your own web site with no additional renewal
fees. See the
price list for current
pricing. |
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Do I need any special hardware or software to upload repair
status information to my own web server, besides the At Your
Service software products? |
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You will need a standard ftp server and will need to set up
a single folder on that server in order to store the repair
status data. Due to the wide variety of servers in use, At
Your Service Software, Inc. does not provide technical
support related to setting up the ftp server beyond the
instructions in our user documentation. However our
business
partners can provide the additional support needed. |
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How secure is my customer data after it has been uploaded? |
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All data is encrypted using a rotating key system where the
encryption key changes for every record. Your customers will
be required to enter two identification numbers in order to
look up status information. |
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