Section 7: Forms > Form Types

Customer Credit Note

The Customer Credit Note form is generally printed as a credit note for the customer who actually owns the item being serviced or repaired, or who had actually received the goods sold. If the credit is applied to a third party then no credit amounts appear on the credit note (e.g. a head office paying for a branch, or a manufacturer paying for a warranty repair).

Printer options such as the default printer, number of copies to print, source paper bin for each copy, and duplex printing can be configured from the forms setup area. Additionally, form layout options such as whether to print your company name and address or graphical logo in the form header, which subtotals to print, whether to print monetary numbers as positives or negatives, and a standard notice may be configured (see Customer Credit Note Form Options).

The Billing Credit Note form may be configured to automatically print each time a Customer Credit Note is printed for a credit that is credited to a third party (see Third-Party Billing Credit Note Form Options).


Third-Party Billing Credit Note