Customer Repair Invoice

The Customer Repair Invoice form is generally printed as an invoice for the customer that actually owns the item being serviced or repaired. If the invoice is billed to a third party then no charges appear on the invoice (e.g. a head office paying for a branch, or a manufacturer paying for a warranty repair).

You will automatically be prompted to print a Custom Repair Invoice form when saving a new or edited repair order with any of the repaired or refused repair statuses (see Repair Invoice      Statuses).

Printer options such as the default printer, number of copies to print, source paper bin for each copy, and duplex printing can be configured from the forms setup area. Additionally, form layout options such as whether to print your company name and address or graphical logo in the form header, whether to print bar codes, whether to print the repair warranty, whether to print an attached digital photograph, which subtotals to print, and a standard notice may be configured (see Customer Repair Invoice Form Options).

The Billing Repair Invoice form may be configured to automatically print each time a Customer Repair Invoice form is printed for a repair that is billed to a third party (see Third-Party Billing Repair Invoice Form Options). Also, the repair Invoice Packing Slip may be configured to automatically print each time a Customer Repair Invoice form is printed (see Repair Invoice Packing Slip Form Options).

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Third-Party Billing Repair Invoice