Section 7: Forms > Form Types

Repair Order

The Repair Order form is generally printed as a receipt when an item is first received for service or repair from a customer. It is also to be given to the estimating technician who can use the bottom section of the form for his estimating notes.

You will automatically be prompted to print a Repair Order form when saving a new or edited repair order with a status equivalent to “Awaiting Arrival or Dispatch”, “Awaiting Estimate”, or “Awaiting Re-Estimate”, or when saving a new repair order with a repair status equivalent to “(Subcontracted) Awaiting Shipment to Repair Vendor”, “(Subcontracted) Awaiting Estimate”, or “(Subcontracted) Awaiting Re-Estimate” (see Repair Order and Repair Estimate Statuses).

A Repair Order form may automatically be printed at the repair centre, and/or sent as a confirmation when receiving a new repair order via e-mail (see Setup Receive New Repair Orders.)

Printer options such as the default printer, number of copies to print, source paper bin for each copy, and duplex printing can be configured from the forms setup area. Additionally, form layout options such as whether to print your company name and address or graphical logo in the form header, whether to print bar codes, whether to print an attached digital photograph, whether to print a signature line at the bottom of the form, and a standard notice may be configured (see Repair Order Form Options).


Repair Estimate