Section 8: Reports > Repair Reports

Outstanding Subcontracted Repairs

This report is a list of repair orders that have been subcontracted to a third-party repair vendor and have not been received back from the vendor (see Vendors, and Repair Orders/Invoices). It is printed in landscape orientation.

The report may be sorted by customer account number, repair order number, reference 1, reference 2, repair vendor account number, date subcontracted, make and model, or repair status. And it may be filtered by customer, repair vendor, make, model, category, and business location.

Report Option Fields

Field

Description

Customer

Enter an assigned customer account number for which to generate the report, 0 for miscellaneous customer accounts, or leave blank for all customers. Optionally, select the customer name for which to generate the report.

Vendor

Enter an assigned repair vendor account number for which to generate the report, 0 for miscellaneous vendor accounts, or leave blank for all vendors. Optionally, select the repair vendor name for which to generate the report. Only repair vendor accounts that have had repair orders subcontracted to them will be included in the dropdown selection list.

Make

Enter or select the make for which to generate the report or leave blank for all makes.

Model

Enter or select the model for which to generate the report or leave blank for all models.

Category

Enter or select the category for which to generate the report or leave blank for all categories.

Bus. Location

Enter or select the business location for which to generate the report or leave blank for all business locations. This report option is not available in the Repair Lite and Repair Micro editions.

Sort by

Enter the desired sort order, either by customer account number, by repair order number, by reference 1, by reference 2, by repair vendor account number, by date subcontracted (the system default), by make and model, or by repair status.

 

Repair orders and invoices that have been subcontracted to a third-party repair vendor and that have a repair status equivalent to either “(Subcontracted) Awaiting Shipment to Repair Vendor”, “(Subcontracted) Awaiting Estimate”, “(Subcontracted) Awaiting Re-Estimate”, “(Subcontracted) Awaiting Estimate Approval”, “(Subcontracted) Awaiting Repair or Repair in Process”, “(Subcontracted) Awaiting Parts”, “(Repaired) Awaiting Shipment from Repair Vendor”, “(Refused by Customer) Awaiting Shipment from Repair Vendor”, or “(Refused by Technician) Awaiting Shipment from Repair Vendor” are included on the report (see Repair Statuses Overview).

The Days Passed column is determined by calculating the number of days from the date sent to the repair vendor until today.

(See also Repair Status Listing Reports.)

More:

Outstanding Warranty Repairs