Warranty Repairs Listing
This report is a listing of warranty repairs over a specified period of time (see Repair Orders/Invoices). It is printed in landscape orientation.
Report totals include the total number of repair invoices, the average days from arrival to repair completion, and the average hours for repair. The report may be sorted by repair order number, date received, billing customer account number, or make and model. And it may be filtered by billing customer, make, category, and business location.
Report Option Fields
|
Field |
Description |
|
Billing Account |
Enter an assigned customer billing account number for which to generate the report, or leave blank for all customers. Optionally, select the customer name for which to generate the report. Only customer accounts that allow third-party billing (i.e. warranty billing) will be included in the dropdown selection list (see Customer - Billing Address/Info Tab). |
|
Make |
Enter or select the make for which to generate the report or leave blank for all makes. |
|
Category |
Enter or select the category for which to generate the report or leave blank for all categories. |
|
Bus. Location |
Enter or select the business location for which to generate the report or leave blank for all business locations. This report option is not available in the Repair Lite and Repair Micro editions. |
|
Date Range |
Enter or select the starting date for records to include on the report or leave blank for all records before the ending date. Also enter or select the ending date for records to include on the report or leave blank for all records after the starting date. The date range is based on the repair completed date. |
|
Sort by |
Select the desired sort order, either by repair order number (the system default, by date received, by billing customer account number, or by make and model. |
Repair invoices that are under warranty and that have a repair status equivalent to either “(Repaired) Awaiting Shipment from Repair Vendor”, “(Repaired) Awaiting Pickup by/Shipment to Customer”, or “(Repaired) Returned to Customer” are included on the report (see Repair Invoice Statuses).
The Days column is determined by calculating the number of days difference between the received date and the repair completed date for each repair invoice. The Days and Hours column averages are mean averages.
Inventory Reports