The default condition for new repair orders may be set under module options (see module option “Default Condition for New Repair Orders” under Repair Order Module Options).
If users have entered various conditions inconsistently, they can be standardized through a few simple steps. When opening the conditions setup area, answer Yes to extract newly entered conditions if this option has been enabled (see module option “Prompt to extract newly entered Conditions” under Setup Module Options). Then browse through the list and correct any variances by editing each incorrect record and typing in what the condition should have been, even if it is already in the list. Make sure that the Update existing Repair Order records box is checked before saving. All repair order records will automatically be updated with the correct condition so that your data is consistent.