Section 8: Reports > Repair Reports

Average Repair Vendor Times and Costs

This report is a statistical analysis of the average repair times and costs for each make and model by repair vendor (see Vendors, and Repair Orders/Invoices). In order for the statistics to be accurate, only records with valid data are included in the analysis (see below).

Report totals include the number of different repair vendors, the total number of repair invoices, the average number of days from receipt of an item until the estimate has been prepared, the average number of days from receipt of an item until the servicing or repair is completed, the average parts charge, and the average labour charge, along with subtotals for each make and model. The report may be sorted by make and model or category. And it may be filtered by repair vendor, make, category, warranty plan, and non-warranty repairs.

Report Option Fields

Field

Description

Vendor

Enter an assigned repair vendor account number for which to generate the report, 0 for miscellaneous vendor accounts, or leave blank for all vendors. Optionally, select the repair vendor name for which to generate the report.

Make

Enter or select the make for which to generate the report or leave blank for all makes.

Category

Enter or select the category for which to generate the report or leave blank for all categories.

Warranty Plan

Enter or select the warranty plan for which to generate the report or leave blank for all warranty plans.

Sort by

Select the desired sort order, either by make and model (the system default), or by category.

Exclude Warranty Repairs

Check this box to exclude warranty repairs, or uncheck this box (the system default) to include warranty repairs.

 

Repair invoices that have been subcontracted to a third-party repair vendor and that have a repair status equivalent to either “(Repaired) Awaiting Shipment from Repair Vendor”, “(Repaired) Awaiting Pickup by/Shipment to Customer”, or “(Repaired) Returned to Customer” are included on the report (see Repair Invoice       Statuses). Further, if a received from repair vendor date has been entered then the received from repair vendor date must be greater than or equal to the estimate prepared date, which in turn must be greater than or equal to the received date, or the repair invoice will not be included on the report. If no received from repair vendor date has been entered then the repair completed date must be greater than or equal to the estimate prepared date, which in turn must be greater than or equal to the received date.

If the categories entered with each make and the model vary from repair invoice to repair invoice then the most commonly used category will be listed. The Estimated Days column is determined by calculating the mean average of the number of days difference between the received date and the estimate prepared date. The Received Days column is determined by calculating the mean average of the number of days difference between the received date and the received from repair vendor date if available (or the repair completed date if not available).

More:

Completed Repair Orders