Section 8:
Reports
Section Contents
Reports Overview PAGEREF _Toc186855704 \h 463
Selecting a Report from the Alphabetic Report List 464
Selecting a Report from the Categorized Reports List 464
Selecting a Report Using the Report Keyword Filter 464
Viewing, Printing, or Sending a Report 465
Average Repair Times and Charges 469
Average Repair Vendor Performance 470
Average Repair Vendor Times and Costs 471
Make and Model Default Estimates 473
Outstanding Deadline Repairs 474
Outstanding Subcontracted Repairs 475
Outstanding Warranty Repairs 476
Repair Completion Statistics 477
Repair Orders Awaiting Arrival or Dispatch 478
Repair Orders Awaiting Estimate 478
Repair Orders Awaiting Parts 478
Repair Orders Awaiting Repair or Repair In Process 479
Repair Orders Refused by Technician 479
Repairs by Repair Vendors that were Re-Repaired 482
Repairs by Technicians that were Re-Repaired 482
Repairs that were Re-Repaired 483
Repeat Repairs by Repair Vendors 485
Repeat Repairs by Technicians 486
Serial Number Notice References 487
Subcontracted Repair Orders Awaiting Estimate 488
Inventory Bar Code Listing 491
Outstanding Backordered Items 492
Outstanding Purchase Orders 494
Purchase Summary by Vendor 497
Aged Miscellaneous Receivables 498
Audit Invoice Ledger for Balances 499
Audit Invoice Ledger for Missing Transactions 499
Audit Payment Ledger for Balances 499
Audit Payment Ledger for Missing Transactions 499
Customer Statements (Ledger) 501
Customer Statements (Open Item) 501
Customers Over Their Credit Limit 502
Daily Payment Summary by Entry Date 502
Daily Payment Summary by Transaction Date 503
Miscellaneous Customer Account Balances 504
Payment Summary by Entry Date 506
Payment Summary by Transaction Date 506
Profit Summary by Category 507
Profit Summary by Customer 508
Profit Summary by Repair Vendor 511
Profit Summary by Technician 512
Repeat Miscellaneous Customers 515
Revenue Summary (Open Item) 515
Revenue Summary by Advertising Method 516
Revenue Summary by Category 517
Revenue Summary by Country 519
Revenue Summary by Customer (Ledger) 520
Revenue Summary by Customer (Open Item) 520
Revenue Summary by Fault Code 521
Revenue Summary by Province/State 523
Revenue Summary by Repair Vendor 524
Revenue Summary by Service Code 525
Revenue Summary by Technician 526
Taxes by Province/State (Ledger) 528
Taxes by Province/State (Open Item) 528
Advertising Methods Listing 530
Approval/Refusal Methods Listing 530
Business Locations Address Listing 531
Business Locations Communication Listing 531
Business Locations Configuration Listing 531
Categorized Makes and Models Listing 532
Customer Communication Listing 534
Customer Configuration Listing 534
Makes and Models Bar Code Listing 535
Package Codes Bar Code Listing 536
Serial Number Notices Listing 537
Service Codes Bar Code Listing 537
Vendor Communication Listing 539
Vendor Configuration Listing 540
Adding Fields, Bar Codes, or Graphics to Existing Reports 542
Reports in Another Language 543
Reports for Business-Specific Requirements 543
Customizing Reports Yourself 544
Modifying Existing Reports Yourself 544
Creating New Reports Yourself 544
Having Reports Customized For You 545
Reports Overview